Support

Initial setup for First Step e-mail address

Open Outlook Express.  You do not have to be online to set up Outlook Express to read your e-mail.

Click on Tools.

Click on Accounts.

Click on the Mail tab.

You can now see any e-mail accounts that are set up in Outlook Express.  If you will no longer be using an e-mail account, this is a good time to remove the account.  Just click on the remove button and click OK when prompted if you really want to remove the account.

Click on the Add button.

Click on the word Mail. . . .  This action will open the Internet Connection Wizard.

Type your name in the Display Name field.  This is the name that others will see in the From field when they receive e-mail from you.  Typically this is your first and last name.

Click Next.

Type in your e-mail address.  The e-mail address is typically your username@domain.com.  The domain is typically one of the cities served by First Step Internet such as moscow.com, pullman.com, orofino-id.com, etc.  But it could also be username@firststepinternet.com.  All of the domain names are aliases for the same e-mail server.

Click Next.

Your incoming e-mail is POP3.  Type in the name of the Incoming and Outgoing mail servers.  This name is typically mail.domain.com.  It may be mail.moscow.com, mail.pullman.com, mail.pomeroy-wa.com, or mail.firststepinternet.com.  Whatever name you use, you should use the same name for both the incoming e-mail server and the outgoing e-mail server.

Click, Next.

Your username should appear in the Account Name field.  Type in your password (case sensitive) in the password field.

Click Next.

Click Finish.

You should now be set up to read and send e-mail using your First Step Internet e-mail address.

  • Initial setup for First Step e-mail address
  • Add additional e-mail address to existing INBOX
  • Add additional e-mail address into a separate INBOX