Regional or system-wide outages are posted on this page until resolved.
Current Outages:
5/13/2013 - Craigmont - a fire demolished the grain elevator hosting our equipment. We are working with the affected customers to find out how best to restore their individual services.
Planned Outages:
5/21/2013 - Clearwater Power Outage - 2am - 6am. Clearwater Power will be working on equipment here in Moscow. There is a widespread power outage planned for this time that should affect wireless customers to the East of FSR's headquarters, heading towards Troy.
First Step continues to engineer, develop and expand a robust network throughout the Palouse region and beyond. Thousands of customers depend on the reliability of our growing network.
If you are experiencing difficulties, we would be happy to help you! You can email us at
techsupport@fsr.com, visit our chat space at
http://www.fsr.com/chat/ or call us at (208) 882-8869 (toll free at 1-888-676-6377). Technical Support hours are from 8:00 AM to 7:00 PM Monday through Saturday and 11:00 AM to 6:00 PM on Sunday.
To see the areas we serve, click: http://www.fsr.com/communities-serviced/